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(AI) AI refers to systems that display intelligent behaviour by analysing their environment and taking actions – with some degree of autonomy – to achieve specific goals. AI-based systems can be purely software-based, acting in the virtual world (e.g. voice assistants, image analysis software, search engines, speech and face recognition systems) or AI can be embedded in hardware devices (e.g. advanced robots, autonomous cars, drones or Internet of things applications). ( AI refers to systems that display intelligent behaviour by analysing their environment and taking actions – with some degree of autonomy – to achieve specific goals. AI-based systems can be purely software-based, acting in the virtual world (e.g. voice assistants, image analysis software, search engines, speech and face recognition systems) or AI can be embedded in hardware devices (e.g. advanced robots, autonomous cars, drones or Internet of things applications). ) is increasingly used to automate management tasks in the workplace - with 30% of EU workers reporting that their organisations use digital devices to assign shifts and 52% to determine the speed of work (OSH Pulse).  

While these systems streamline repetitive tasks and increase productivity, they also pose risks, including reduced autonomy, augmented surveillance and de-skilling. 

Ensuring that AI-based worker management systems have a positive impact and following a human-centred approach is crucial for workers’ safety and health. This is why the Healthy Workplaces Campaign now puts this priority area in the spotlight. 

Explore resources on this topic, including an info sheet and a presentation, with more to come!