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Risks such as heightened surveillance, privacy concerns or time pressure linked to algorithmic and Refers to a worker management system that gathers data, often in real time, on the workspace, workers and the work they do, which is then fed into an AI- based model that makes automated or semi-automated decisions or provides information for decision-makers on worker management-related questions. systems can lead to worker stress, social isolation and blurred work-life boundaries. Worker participation can help in identifying, preventing and mitigating psychosocial risks derived from the use of AIWM, according to our new report. 

It describes how involving worker representatives in implementing an AI refers to systems that display intelligent behaviour by analysing their environment and taking actions – with some degree of autonomy – to achieve specific goals. AI-based systems can be purely software-based, acting in the virtual world (e.g. voice assistants, image analysis software, search engines, speech and face recognition systems) or AI can be embedded in hardware devices (e.g. advanced robots, autonomous cars, drones or Internet of things applications). -based system at a Swedish mining company helped mitigate the negative effects of using personal data for performance monitoring. 

Discover more in our report Worker participation and representation: the impact on risk prevention of AI refers to systems that display intelligent behaviour by analysing their environment and taking actions – with some degree of autonomy – to achieve specific goals. AI-based systems can be purely software-based, acting in the virtual world (e.g. voice assistants, image analysis software, search engines, speech and face recognition systems) or AI can be embedded in hardware devices (e.g. advanced robots, autonomous cars, drones or Internet of things applications). worker management systems. 

Learn more about the impact of digital technologies on work-related psychosocial risks and explore all our publications on AI and worker management.