Managing psychosocial risks in banking: lessons from the 24th collective bargaining agreement in Spain
The 24th Collective Bargaining Agreement for the banking sector in Spain strengthens psychosocial risk prevention through sector wide protocols on workload, harassment, digital disconnection, remote work and third-party violence. It promotes structured assessments, worker participation and cooperation between employers and trade unions. The framework encourages consistent practices across banks and supports improvements in well-being, prevention culture and transparency.
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